Privacy Policy
Last updated: 29.10.2024.
This Privacy Policy describes how LMH Access LTD (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website https://www.lmhaccess.co.uk/ or use our services. We are committed to ensuring your privacy is protected in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, postal address, and other contact details.
- Technical Information: IP address, browser type, operating system, and other information about your device and interactions with our site.
- Usage Information: Details of your visits to our site, including the pages you view, the time and date of your visit, and other analytical information.
- Payment Information: If you make a purchase, we may collect payment information (e.g., credit/debit card details), processed securely through a third-party provider.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, operate, and improve our services.
- Communication: To respond to enquiries, send updates, and provide customer support.
- Marketing: With your consent, we may send you promotional content about our products and services.
- Analytics: To monitor and analyse usage and trends to improve our website and services.
- Legal Obligations: To comply with any legal obligations or respond to lawful requests by public authorities.
3. Cookies
Our website uses cookies to enhance your experience and analyse site traffic. For more information, please see our Cookie Policy.
4. Legal Basis for Processing Your Information
We process your information under the following legal bases:
- Consent: For marketing and promotional communications.
- Contractual Necessity: To provide our services and perform contractual obligations.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: For our business interests, such as improving our services, provided these do not override your rights.
5. Data Retention
We will retain your information only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us with IT support, payment processing, or marketing services.
- Legal Authorities: Where required by law or to enforce our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the successor entity.
7. Your Rights
Under data protection law, you have the following rights:
- Access: You can request a copy of the information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Restriction: You can request that we restrict the processing of your information.
- Portability: You can request a copy of your information in a commonly used format.
- Objection: You have the right to object to processing based on legitimate interests.
- Withdraw Consent: You may withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at [Your Contact Email].
8. Data Security
We take the security of your information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, or disclosure.
9. International Transfers
Your information may be transferred outside the UK or the European Economic Area (EEA) if necessary. When we do so, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date at the top will be updated. Please check this page periodically for updates.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Company name: LMH Access LTD
Email address: sales@lmhaccess.co.uk
Phone number: 07539 252464